Case stories

691 case stories match the currently selected search criteria.
You can enter a word or phrase to search for, select a country, or press the 'reset' button to clear the criteria.

Filter
  • A growing body of evidence suggests that learning and cooperation among developing nations is increasing in both frequency and complexity and expanding from just economic cooperation to include a variety of topics: health, education, communication, research, and development. Due to shared backgrounds and challenges, people in developing nations are banding together as peers to find new and innovative solutions to development issues. Reviews of technical cooperation suggest that South-South...
  • Recent experience with monitoring and evaluation (M&E) in Uganda has shown how M&E can be developed to contribute to national capacity building, rather than become a demanding, but unproductive data collection exercise. Symptoms of M&E overload have been addressed by assigning coordination responsibility to the Office of the Prime Minister. Prospects are now improving for aligning M&E capacity with strengthening cost-effectiveness and achievement of value for money in service...
  • Citizens grading government agencies for performance and publishing the results in the mass media: this is the essence of the report card methodology initiated by the Public Affairs Centre in Bangalore. The centre conducts client satisfaction surveys among lower income groups, assessing their approval of public service providers such as electricity and water supply departments. The findings are publicly shared as report cards, setting new standards of public ...
  • When Ernest Bai Koroma assumed the presidency of Sierra Leone in 2007, he promised to run his government as efficiently as a private business. A few years earlier, a brutal 11-year civil war had ended, leaving an estimated 50,000 dead and an additional two million displaced. The effects of the war gutted the government’s capacity to deliver basic services. Koroma launched an ambitious agenda that targeted key areas for improvement including energy, agriculture,...
  • Sanitation and hygiene is a major issue in Uganda. Yet the problem may not be that the government is paying too little attention to water, but too much. One might reasonably assume that the Ministry of Water and Environment (MWE) is solely responsible for improving sanitation and hygiene in the country, but it is not. It is only responsible for sanitation in public places and at new water points, while the Ministry of Health (MOH) is responsible for improving sanitation and hygiene in homes and...
  • In the 1990s, the Lesotho Mounted Police Service was in disarray.  Its members had gone on strike and had committed kidnappings and other crimes in the small African kingdom.  A police mutiny in the capital in 1997 forced the government to address the issue of reforming the service.  The effort included setting up three support agencies to monitor the activities of the police and ensure adherence to common standards.  These agencies had some success but struggled to assert...
  • Case about “institutionalization of decentralized planning and monitoring processes, with clear orientation to inclusion and poverty reduction”. (MLD official) “Baseline assessments contributed to inclusive and pro-poor planning and to indicator based monitoring of district development process. Capacity of local stakeholders was enhanced in the process". (DDC official, Jumla district) In 6 of Nepal poorest and most remote mountainous districts the settlement pattern is...
  • RedEAmérica es una iniciativa privada que promueve el desarrollo de base para reducir la pobreza y la inequidad en Latinoamérica, a través del fortalecimiento de capacidades colectivas de organizaciones de escasos recursos y la creación de vínculos entre organizaciones y con otros actores. En el año 2002 se creó RedEAmérica, una red temática conformada por fundaciones, empresas, institutos y asociaciones de origen empresarial para promover el desarrollo de base, entendido como el...
  • In 2009, as part of the CDF’s attempts to improve the capacity development support to central and municipal level, in cooperation with the Ministry of Local Government Administration, we undertook the assessment of municipal capacities to fulfil their mandate, pertinent to own and delegated competencies, as part of decentralisation. Despite the vast financial and human resources invested in Kosovo, progress in developing national capacities and strengthening public institutions has been...
  • UNDP-Government of India collaboration piloted an initiative in select villages for strengthening local governance. It built capacities of villagers and elected representatives through independent animators,State and non-State actors. Informed participation in local governance increased leading to village micro plans. Learnings were incorporated in future programmes and policy. In 1993-94, India amended its Constitution to introduce a third tier of governments (apart from national and state...
  • This project included three innovative tours where farmers learned from farmers and saw with their own eyes different cocoa management techniques, both in the field and at the administrative level. The monitoring and evaluation strategy included base line and end line surveys to assess the positive impacts of the tours. Ecuador is known for unique fine flavor cocoa that is principally grown by small-scale poor farmers. Cocoa is a native tree crop that provides important environmental services...
  • In 2006, Saidi Mwema, Tanzania's newly appointed Inspector General of Police, launched a long-term reform program that sought to address the rising incidence of crime, the negative public perception of the police, and the lack of police personnel and resources.  The police service suffered from decades of financial neglect and a poor reputation.  Its initial mandate emphasized regime policing, which oriented the police toward maintaining law and order for the protection of the...
  • The University of the South Pacific (USP), a regional university, has changed its delivery systems for teaching and learning over the years to serve the growing needs for tertiary education of students living on the thousands of small and remote islands in the Pacific Ocean. This case study examines how the university has relied on its communications technology system (USPNet) to enhance its role as a regional capacity development centre for students, public and private institutions, and civil...
  • This study explores the growth of capacity in IUCN in Asia over the period from its inception in 1995 to early 2005, with the aim of broadly assessing how capacity was built, maintained and strengthened over that period. This regional component of IUCN-the World Conservation Union employs 445 staff members who work in partnership with 136 governmental and non-governmental members to focus on the conservation and rehabilitation of landscapes, ecosystems, habitats and species in Asia. In the...
  • When Bitange Ndemo became permanent secretary of Kenya’s Ministry of Information and Communications in 2005, he was well aware of the difficulty Kenyans faced when they tried to get information from the government. He knew that easier access to government data on topics ranging from demographics to education could help spur innovation in business and technology and help drive the country’s economic growth. The Official Secrets Act under former President Daniel arap Moi had long...
  • After Liberia’s 14-year civil war ended in 2003, the government began to overhaul its security sector. The Liberia National Police (LNP), whose capacity was ravaged and reputation tarnished during the war, sought to improve its services and build the community’s trust. Gender-sensitive reform at the LNP was high on President Ellen Johnson Sirleaf’s agenda, given low numbers of women in the security sector and high rates of sexual and gender-based violence. ...
  • Citizens of the Philippines braced for renewed election violence in 2010, as bitter political feuds and longstanding family rivalries simmered. Candidate-hired private militias and other armed political groups threatened to disrupt presidential and local voting, as they had in 2004. The job of building safety, trust and credibility into the electoral process fell to Jose A.R. Melo, a former associate justice of the Supreme Court who took over as head of the Commission on Elections in...
  • T.N. Seshan took over as head of the Election Commission of India in 1990, when negative campaigning was on the increase. Candidates appealed to voters on caste and communal lines, sometimes provoking violence. A voluntary Model Code of Conduct, designed to help moderate the excesses of political parties during elections, had lain dormant since its creation 30 years earlier. During the next 11 years, Seshan and his successor, M.S. Gill, worked to elevate the code’s norms...
  • In 1999 the Azerbaijan National Agency for Mine Action (ANAMA) was established to clear mines and unexploded ordnance (UXO) in the areas affected by the six-year long Nagorno-Karabakh war. ANAMA’s was also charged with coming up with a plan for the development and resettlement of over one million internally displaced people (IDPs). Further, impoverished by the conflict with Armenia, Azerbaijan had failed to take advantage of its oil reserves and depended on UNDP and other donors for...
  • Citizen Government Engagement has proved a great tool for promoting community action.  SRLP was established in 2006 and spans a period of five years (2006-2010). The project initially targeted selected deprived districts in the Upper West, Upper East and Northern regions of Ghana, where poverty was most endemic specifically ten (10) districts and thirty-seven (37) communities in these three (3) regions until the end of 2008. Subsequently in 2009, SRLP took over other districts in the...