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  • The National Action Committee Western Cape (NACWC) case was unique in a number of respects. It came at a time of rapid institutional and organizational change in South Africa as the country moved into the post-Apartheid s period. It was an effort by groups in the non-profit sector to introduce a ‘new institutional form’ that would be aimed at reforming the public sector from the outside. And despite many advantages, the experiment ended up with outcomes that none could have foreseen...
  • Vegetable production is one of the main sources of income for the majority of poor, rural farmers in the Svay Rieng province of Cambodia. Despite the economic value of vegetable production here, farmers still practice traditional methods that result in reduced productivity and less efficient use of agricultural inputs including labour and financial investments. Both male and female farmers are generally hesitant to adopt new technologies and agricultural practices unless there is demonstrable...
  • Cashew is an important crop in Mozambique. Up to independence Mozambique was world’s biggest exporter of cashew. Thereafter the sector went into a downturn and came to a total collapse due to erroneous macro policies (promotion of raw cashew export, as a result of which processing companies went bankrupt). It is only since a few years that the sector shows signs of recovery. Cashew has always been and continues to be a small but important cash income to the small farm households that...
  • This is the story of developing capacities of small water service providers servicing poor urban and peri urban areas in the Philippines in order to improve their water service delivery role and help government meet its MDG targets. A few years back, the role of small water service providers (SWSPs) were not formally recognized, despite the fact that they deliver water to more than 40% of the total population in the Philippines, especially in poor urban, peri urban and rural areas. SWSPs can be...
  • How community of small villages handled, with minimum support, the solar electrification workshop and installation process, the post-installation management and the benefit community gained. Benishangul Gumuz people’s national Regional State was established in 1994 according to new constitution of Ethiopia, which created federal system of government. The newly reorganized federal system of governance, ethno-linguistic based, gave profound opportunity to citizen, particularly minority, to...
  • A 2001 report by Australian Agency for International Development and the New Zealand Ministry for Foreign Affairs and Trade marked the beginning of efforts by both governments to increase their emphasis on aid harmonization in the Pacific. This was followed by a decision to pilot a cofunded program in Cook Islands which is the subject of this case study. The case is presented through the eyes of Garth Henderson, the senior Cook Islands official responsible for aid management. It describes how...
  • The process of preparing PRSPs has served as an opportunity for enhancing participation and civic engagement in national policy-making processes in many countries. In some cases, they have helped develop other capacities just by dint of their rigour and requirements. The PRSP for the Republic of Yemen is a case in point; preparation called for the government to upgrade its capabilities in a number of areas. In the process, it seeded a new, more inclusive culture of policy-making, and helped...
  • The People First Network, or PFnet, is an initiative providing email access through innovative, low-cost technology. Remote locations across the Solomon Islands connect to the Internet using a simple computer, short-wave radio and solar power. The network helps communities keep in touch, participate in governance, find educational opportunities and generate new sources of income. This case illustrates how IT innovations can build on available local resources, making technology work for less...
  • Knowledge exchange—the sharing of information and experiences for customized learning—helps to lessen the knowledge divide, build consensus and coalitions for reform, and promote the concept of Open Development. In other words, knowledge exchange meets immediate, operational knowledge gaps by fostering the sharing of countries’ experiences. South-South knowledge exchange encourages cross-country partnerships that can help strengthen local ownership and leadership of...
  • For nearly two decades now UNDP has been supporting developing countries’ capacities to better understand and monitor aid flows channelled to them. Upon demand from governments and donors, UNDP has assisted national authorities, especially in the Africa region, in setting up the first generation of Aid Information Management Systems (AIMS), namely the Development Cooperation Analysis System (DCAS), which was used to track aid flows and produce annual or bi-annual national development...
  • In 2004, a shift occurred at 11 schools in urban Jamaica; they were introduced to the Balanced Scorecard—a strategic planning tool usually used by corporations. Through participatory planning processes and strategy implementation, they experienced new, breakthrough results. This study focuses on the successes of one dynamic public girls’ school. Through the initiative of a small facilitation firm, Growth Facilitators, in Kingston, Jamaica, 11 public and private schools were...
  • The Cserehat Programme has helped to develop capacities of disadvantaged Roma communities living on the border between Hungary and Slovakia to take an active role in local development. It also helped to develop the capacities of local and national authorities to address complex development challenges related to social exclusion. The Cserehat Area Based Development Programme was launched by the Ministry of Social Affairs and Labor in Hungary together with UNDP in 2005, and has a programme budget...
  • Problems facing Tonga’s health care system intensified in the 1990s leading eventually to a decision by the government to address the ”core problem” - the Ministry of Health’s planning, management, and coordination capacity. This case explores how attempts to enhance MoH’s organizational capacity, and improve its organizational culture, were aided by: consistent and strategic leadership and political support, participatory approaches, a clear sense of the capacity...
  • For many years, donor approaches have typically relied on technical assistance and training of project staff to perform specific tasks. Since the early 1990s, donors and multilateral lenders haveincreasingly sought to affect the   broader context and institutional environment within which individuals and organizations operate, rather than focus exclusively on training specific staff within selected organizations. This is premised on a new and broader approach to capacity development,...
  • Achieving the Millennium Development Goals (MDG) and poverty reduction objectives of developing countries requires a substantially greater investment in capacity development. This translates into action at three levels: improving the skills of individuals, developing organizational processes and systems, and creating an enabling environment that can support the achievement of these goals. The process of planning and implementing strategies for strengthening capacity can seem overwhelming for...
  • An experience in Guatemala bears lessons for engagement in post-conflict reconstruction. In this case, an assembly of civil society organizations played a key role in starting to rebuild a country devastated by civil war. They were assisted by donors, which devised a coordinated strategy, with one agency acting as facilitator. The careful construction of a process of dialogue, capacity mapping and eventually the commissioning of pilot development projects helped foster an atmosphere of trust...
  • In 2006, Liberia’s only functioning seaport was a quagmire, riddled by corruption, cargo theft, and a glut of untrained workers. These problems combined to slow the delivery of relief supplies that were badly needed after a 14-year civil war, which had ended three years earlier. A battle site, the Freeport of Monrovia suffered from war damage and years of neglect. It was in danger of shutting down completely. The responsibility to upgrade the infrastructure and improve...
  • Between 1998 and 2003, Rajeev Chawla, the joint secretary of the Revenue Department in India's Karnataka state, led a drive to computerize the state's land records.  Before computerization, farmers were at the mercy of local village accountants, who often charged informal fees in exchange for land records, which they issued slowly nonetheless. Chawla, benefiting from strong state-levelpolitical support and national funding, replaced the manual system with a digital one, speeding up...
  • Beginning in the late 1980s, Rio de Janeiro suffered increasing urban violence as the drug trade moved south from the Caribbean.  The favelas, shantytowns and slums on the hillsides surrounding Brazil's second-largest city, saw a rise in both inter-gang violence and clashes between police and drug traffickers.  Innocent bystanders often died in the crossfire.  In 2007, working with the support of the governor, the state's secretary for public security, José Mariano...
  • The JTC illustrates best practice in institutional development for judicial reform in post-crisis situations. The evidence generated and lessons learned during its establishment have been synthesized into an interactive Handbook illustrating how the CD approach can be applied to institutionalize judicial training systems as a key element of judicial reform. Background: In the 1990s, public institutions in Serbia were in a weak state due to politicization, centralization, economic collapse and...